Privacy Policy – Upsite Pro

1. Who we are

Upsite Pro provides web development and technical services, including website creation, website maintenance, performance optimization, database troubleshooting, security hardening, and recovery of hacked websites.

2. Data we collect

We collect limited technical and contact data to operate our website and respond to your requests:

Visitor analytics: Our first-party analytics store IP address, user agent, referrer, visited URL, and timestamp in a secure database.
Contact form data: When you submit a request, we collect your name, email, phone (optional), website URL, and message so we can respond.
Communication records: We may keep copies of emails or other communications for support and project history.

3. How we use your data

We use collected data to:

Respond to your inquiries and provide requested services.
Monitor and improve website performance, stability, and security.
Understand high-level traffic patterns (e.g., direct, search, social, referrals).

4. Cookies and tracking

Our built-in analytics operate without invasive cross-site tracking. We do not sell or share analytics data with advertising networks. If we use third-party tools in the future, we will update this policy accordingly.

5. Data retention

Analytics data and communication records are retained for a period that allows us to analyze performance trends and maintain a clear history of our work. We periodically review and securely remove data that is no longer needed.

6. Data sharing

We do not sell your data. We may share limited information with trusted service providers (e.g., hosting companies, email providers) strictly to operate our services. Where required by law, we may disclose information to comply with legal processes or protect our rights.

7. Security

We apply technical and organizational measures to help protect your information, including secure hosting, access controls, and ongoing security reviews as part of our own website security practices.

8. Your choices

If you have questions about your data or would like us to update or remove certain contact records, you can reach us at info@upsitepro.com.

9. Changes to this policy

We may update this Privacy Policy as our services evolve. The “last updated” date will reflect the most recent changes.